When using WinSCP to attempt to retrieve call recording files from 8x8 Contact Center FTP, the following error appears:
"TLS connect: error in SSLv2/v3 read server hello A Can't establish TLS connection Disconnected from server Connection failed."
- 8x8 Contact Center
- Call recordings
Change WinSCP setting to FTPSecure=Explicit.
WinSCP is set to use FTPSecure=Implicit.
More information on retrieving call recordings is able in Accessing Agent Call Recordings in 8x8 Contact Center.