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How to Use 8x8 Work Meetings for Google Calendar Plug-in
8x8 Support

How to Use 8x8 Work Meetings for Google Calendar Plug-in

Important: If the plug-in ceases to function or disappears from your Google Chrome calendar options, go to Manage Extensions and click or toggle off/on Enable next to 8x8 work meetings for Google v 2.1.

Objective 

To enable the 8x8 work meetings for Google Calendar plug-in. 

The plug-in allows you to schedule an 8x8 work meeting and send meeting invites from your Google Calendar with just a click. You can check the availability of your meeting attendees, pick a time that works for all, and make any needed updates directly in Google Calendar to adjust meeting details.

The meeting invitation email includes the link to join the meeting virtually. Highlights include the following capabilities:

  • Required for VO Editions users
  • Compatible with meetings scheduled with earlier version of plug-in.

Applies To 

  • 8x8 Work 
  • Google Calendar 

Using 8x8 work meetings for Google Calendar (8x8 Video Meetings) 

  1. Click Add extension to confirm and install the plug-in.
  2. In the Google pop-up, click Allow to grant the plugin access to your Google Calendar.
  3. Navigate to Google Calendar to set up a new meeting.
  4. Click Login next to activate the plug-in. Enter your 8x8 login credentials and click Login.
    Note: If you are already logged in, you will see a blue Add a 8x8 work meeting button. Click it to add a 8x8 work meeting.
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  5. Edit meeting details as you would with a standard Google Calendar event.
  6. Save the meeting.

Additional Information 

How It Works

From the Host Side

  • Schedule a meeting leveraging Google Calendar features to display the availability of all parties.
  • Receive an email with host details only (host ID number) that is added to the host calendar.
  • Utilize Google Calendar features such as viewing guest acceptance status (Yes, Maybe, No).

From the Guest Side

  • Receive a standard Google Calendar invitation that syncs with their calendar and allows a quick response on both desktop and mobile devices.
  • Receive meeting updates and cancelation notifications that sync directly with their Google Calendar.

Sending Feedback

If you encounter any problems, please send feedback:

  1. In the Google Chrome web browser, access your Google Calendar.
  2. Click the 8x8 icon in your Chrome toolbar to open the feedback window.
  3. Select the type of feedback you wish to send, and enter a message.
  4. Click Send.

Known Issues and Limitations

  • Cannot create a Virtual Meeting directly from Gmail. 
  • Adding an event with an attached Virtual Meeting and then clicking Undo removes the event from Google Calendar, but it remains in 8x8 Work for Desktop.
  • If you want to delete a recurring meeting that has only one instance with a meeting attached when you delete the whole series from Google Calendar, the instance with the meeting attached will remain in the meetings list.
  • If the user does not have the required license for 8x8 work meetings, they will see the message, “You are not authorized to perform this operation. Please refer to meeting owner,” when they attempt to create or modify an 8x8 work meeting.

8x8 work meetings for Google Calendar Plug-in FAQ

How do I join a 8x8 work meeting from my Google calendar?

  1. Navigate to your Google calendar.
  2. Open the scheduled meeting and click Join Meeting.
  3. Join the meeting through your 8x8 Work for Desktop client or through Virtual Office Online.

How do I remove a 8x8 work meeting from a Google calendar event?

  1. Navigate to your Google calendar.
  2. Open the event.
  3. Click More Options (three dots).
  4. Select Remove 8x8 work meeting.

When trying to use the Google calendar plug-in, why do I receive the error, "You are not authorized to perform this operation. Please refer to the meeting owner."

The plug-in uses SSO to sign into your 8x8 work meeting account. If you are using an account that does not have an 8x8 work meeting license, you will encounter this error when attempting to log in to the plug-in. Contact your 8x8 Work system administrator to have your account configured with an 8x8 work meeting license.


I used to have the Google plug-in installed. Why don't I see it on my Google Chrome browser anymore?

8x8 released an updated version of the Google calendar plug-in in December 2017. The new version requires that you re-enable and re-authorize the Google API to use the plug-in. To re-enable the plug-in:

  1. In a Chrome browser window, navigate to chrome://extensions.
  2. Scroll down and locate 8x8 work meetings for Google v 2.1 and choose Enabled to enable the plug-in.
  3. If you do not see the new version, navigate to the Chrome web store and download the plug-in.