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How to Use Phone Number as the Caller ID
8x8 Support

How to Use Phone Number as the Caller ID

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Objective

To use a phone number as the Caller ID.

Applies To

  • 8x8 Admin Console
  • Phone Numbers
  • Caller ID

Procedure

  1. Log in to Admin Console.
  2. Click Phone Numbers.
  3. Click More Options, then click Use as shared caller ID.
    phone Number 3.png
  4. Enter the phone number.
  5. Click Save.
    phone Number 4.png
  6. Click Home > Users.
  7. Click Edit (pencil icon).
  8. Under External Caller ID select the phone number to use as the Caller ID.
  9. Click Save.