Confirm that every user in this site has a validated E911 address.
- 8x8 Admin Console
- Log in to 8x8 Admin Console.
- Select Users.
- Find a user's extension and click Edit.
- Select or scroll down to Emergency address.
- In the drop-down menu, select the option: same as site address.
Optional: There is also an option to use the bulk upload (Home > Users > Bulk Upload) to update the E911 address via .csv template.