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How to Configure Custom 0 Dial Out for Voicemail in 8x8 Admin Console
8x8 Support

How to Configure Custom 0 Dial Out for Voicemail in 8x8 Admin Console

 

Objective

Setting up the ability to press zero in the middle of a voicemail prompt to route back to the operator.

Applies To

  • 8x8 Admin Console
  • Voicemail Settings

Procedure

  1. Log in to 8x8 Admin Console.
  2. Click Users.
  3. Click Edit (pencil icon) to the right of the User you wish to edit.
    2019-07-30_10-21-37.png
  4. Under Voicemail Settings, toggle ON (blue) the setting to enable Custom 0 Dial Out.
    2019-08-16_11-04-37.png