Setting up the ability to press zero in the middle of a voicemail prompt to route back to the operator.
- 8x8 Admin Console
- Voicemail Settings
- Log in to 8x8 Admin Console.
- Click Users.
- Click Edit (pencil icon) to the right of the User you wish to edit.
- Under Voicemail Settings, toggle ON (blue) the setting to enable Custom 0 Dial Out.