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Unable to Login Due to Blank Login Screen in 8x8 Work for Mobile
8x8 Support

Unable to Login Due to Blank Login Screen in 8x8 Work for Mobile

 

Symptom

Unable to login due to a blank login screen for Virtual Office Mobile iOS.

Applies To

  • Virtual Office Mobile for iOS

Resolution

  1. Open Settings.
  2. Tap Safari.
  3. Tap Advanced.
  4. Toggle Javascript.
  5. Reload the Virtual Office Mobile app. 

Cause

JavaScript was disabled on Safari.

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