How to Change the Dial Plan for a 8x8 Contact Center User

Objective

How to change the Dial Plan for an 8x8 Contact Center user.

Applies To

• 8x8 Contact Center
• Contact Center Configuration Manager

Procedure

1. From Contact Center Configuration Manager, open Users.
2. Click   to edit an user's account.
3. Navigate to Phone > Outbound Calling > Dial Plan
   Choose a Dial Plan to translate outbound dialing numbers. Select from the International Numbering Plan, North American Numbering Plan, or any custom plan defined for the tenant.
   
   
   
   4. Click Save.