Create a default signature to use as an agent when replying back to an email in Agent Workspace.
- 8x8 Contact Center
- 8x8 Agent Workspace
- Log in to the Agent Workspace.
- Go to Menu > Profile.
- On the Settings tab, scroll down to Email.
- Go to Email Signature and write your email signature and select Save Settings.
- Go to your cases from Folder Icon to view your cases and reply to your chosen case.
- Go to Signature and select your own signature and click on the insert option which will appear in your email.