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8x8 Support

What Are the Invalid Characters and Field Length in CRM

Applies To

  • 8x8 Contact Center
  • CRM 


The Field Name can contain the following values: A-Z, 0-9, _; maximum character length is 32. The Display Label can contain any character except ~; maximum character length is 32.

You can also enter an unlimited number of Pick List Values with maximum 32 character length for each. To organize the order of the Pick List and define the default value, click More then Sort Alphabetically.


Note: In version6, the Configuration Manager will NOT process successfully if invalid character/symbols are entered. Included are few from those displayed in the numerical-keys (1 through 0.).

Invalid characters are Special Characters, e.g. & ~ ! @ # $ % ^ * ( ) _ - + =

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