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8x8 Support

Personalizing 8x8 Contact Center Interaction Notification Sound - Agent Workspace


Configure 8x8 Agent Workspace interaction sound preferences.

Applies To

  • Agent Settings
  • Sound Preferences
  • 8x8 Agent Workspace


  1. Click Status Timer > My Profile from the menu dropdown in 8x8 Agent Workspace.
    Step 1.png
  2. Select the preferred sound for incoming phone or chat transactions.
    Step 2.JPG
  3. Click Save settings.
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