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8x8 Support

Sender Policy Framework (SPF) settings for sending emails using 8x8 Contact Centre Internal SMTP Server

Applies To

  • Contact Center
  • VCC Internal SMTP Server
  • Sender Policy Framework (SPF)


One of the following needs to be added the Sender Policy Framework (SPF) record of the domain of the email address you are sending emails from.



Data Centre Site Cluster IPs
US West Coast (US1) NA1-6, NA11-16, NA-21
US East Coast (US2) NA7-10, NA17-20, NA27-30, NA37-40
Canada (SK1) CA1-2
Canada Ontario (ON1) BC1-3
United Kingdom (UK2) EU2-3
United Kingdom (UK3) EU4-14
Hong Kong (HK1) AP1
Australia (SY1) AU1

Additional Information

Failure to add the SPF record can result in emails being blocked and not being received by the recipients.

Identify Contact Center Tenant Name and Cluster

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