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8x8 Support

Remove Access to Shared Report in Analytics for Contact Center


Remove access to a shared report in Analytics for Contact Center.

Applies To

  • Analytics for Contact Center
  • Reports


The access to the shared report can be removed at any time by the owner. Removing the view and edit permissions will also discontinue all emails scheduled for this report by the user whose permissions are being revoked.

  1. Login in to your 8x8 Application Panel.
  2. Select Anayltics for Contact Center.
  3. From the left menu, select Custom Reports.
  4. From the list of custom reports, click  next to the desired report, select Share from the menu OR When a custom report is open, click  in the header to access the sharing options.
  5. click the option to view or edit and select Remove from the drop-down list of choices.
    VCC Analytics.jpg

Additional Information

To revoke access to these reports via the links, simply disable the settings to share reports as CSV or Excel.