Reports scheduled by a deleted user are still being received
- Analytics for Contact Center scheduled reports
- Check all Analytics for Contact Center users do not have the report setup in their scheduled reports
- Raise a support case with 8x8 to remove the scheduled reports created by the deleted user, please provide the following details where possible:
- Username of the deleted user that scheduled the report
- The report name/ email subject
- List of recipients of the report
Scheduled reports are not removed when a user is deleted and once the user has been deleted there is not a way to access the scheduled reports of the deleted user to remove or amend them.