Assign more groups to a user in Quality Management
- Speech Analytics
- Quality Management
- Log in to QM.
- From the dashboard, navigate to Settings by clicking on the icon in the left-side panel.
- In the Users section, use the search box in the top right-hand corner to filter the user list.
- To expand the right panel, click on the user you wish to assign more groups to.
- In the right panel, click on to jump to the Assigned Groups for this user.
- Expand the Groups list and select the groups to assign by ticking the box next to each group. Then, click Save.
- Instruct the user to log out and back in to QM to ensure all new group permissions are available.