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- Adding Missing Words to Speech Analytics Topics and Searches
- How is Average Over-Talk calculated ?
- Is there any way to remove Voicemails from the overall statistics?
- Query interaction by average emotion overall
- Search Interactions column in Speech Analytics & Quality Management shows as "Customized Field #"
- Searching for Calls by 8x8 Contact Center Queue Does Not Work
- What happens to an agent's data when they are deleted ?