Skip to main content


8x8 Support

How to Modify Poly Interdigit Timer


Modify digit map short timer to allow more time to dial out.

Applies To

  • All Poly phones


Log into the phone's web interface:

  1. Gather phones IP address Home -> Status -> Network -> TCP/IP Parameters
  2. Navigate to the IP using
  3. Log in using the MAC password

Once logged in navigate to Settings -> SIP, modify the values under "Digitmap Timeout" to the desired time

An example set for 15 seconds:



Additional Information

More information can be found on this Poly document.

Note: According to the Poly document only the last value should be modified. During testing, it was found all values need to be modified in order for the digit map time out to work properly.

  • Was this article helpful?