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8x8 Support

Aastra IP Phone Feature End-Of-Life

Overview

Aastra IP Phone features reached end-of-life on 12/15/20 due to the manufacturer stopping hardware and software updates. All devices continue to be able to make and receive calls.

Applies To

  • Aastra endpoints

Details

As of 12/15/20, Aastra IP phones no longer have the following functions:

  • Directory Lookup 
  • Recording
  • Do Not Disturb
  • Automated Call Distribution
  • Voicemail

All devices are still able to make and receive calls.

The 6739i, 6753i, 6755i, 6757i, and 6757iCT models are affected by this EOL.

Why is this happening?

The manufacturer of these Aastra devices no longer provides updates to the hardware or software.

How do I replace these devices?

Your 8x8 Account Manager can assist in helping select replacement equipment.

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