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8x8 Support

Poly VVX Hookswitch Mode Setting Reverts After Reboot

Symptom

Poly VVX Hookswitch Mode setting reverts after the reboot which happens when a setting is saved (Settings, Basic, Preferences, Headset).

Applies To

  • Poly VVX 300, 301, 400, 410
  • Poly Firmware (version 5.9.1.0615)
Note-Icon.png

Note: Possibly affects other Poly VVX devices also.

Resolution

As a workaround, the firmware can be downgraded by 8x8 to an earlier version that is not affected.

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