Skip to main content
Cannot Hear Sound Notifications on Mac in 8x8 Express
8x8 Support

Cannot Hear Sound Notifications on Mac in 8x8 Express

  1. Last updated
  2. Save as PDF

 

Symptom

On Mac, I don't hear any sound notifications even after enabling sound notification settings in Work for Desktop.

Applies To

  • Work for Desktop
  • macOS

Resolution

  1. Go to System Preferences > Notifications.
    System Preferences.png
  2. In the Notifications screen, select 8x8 Work.
    Screen Shot 2020-10-12 at 4.13.32 PM.png
  3. To enable sound notification, check the box next to Play sound for notifications.
  4. If you like, you can change the sound effect for a notification on your Mac under System Preferences > Sound > Sound Effects.
    Sound Settings.png

Cause

Sound notifications on Mac are controlled by the Operating System.