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8x8 Support

Signing In, Layout, and Basic Usage


Signing in to Fuze View and basic usage tips.

Applies To

  • Fuze View


Signing In to Fuze View

You can sign in to Fuze View at

Fuze View Sign In and Layout1.png


Fuze View Sign In and Layout2.png

Today's Activity

Today’s activity displays data on calls and meetings for an entire organization over the past 24 hours.

  • View Call activity, Meeting activity, and Message activity
  • Hover over a histogram bar to view call, meeting, and message information by hour
  • Select corresponding checkboxes to show or hide data

Fuze View Sign In and Layout3.png

User Adoption Metrics

Adoption metrics provide insights into how many active Fuze users there are within an organization, what ways these users communicate, and what device types are used.

  • View a percentage of Active users with call and meeting activity over the past 90 days 
  • View Active users by mode over the past 7 days
  • View Activity by device over the past 7 days
  • Hover over a histogram bar to view Active users over the past 90 days

Fuze View Sign In and Layout4.png

Viewing and Sorting Data

Fuze View Sign In and Layout5.png

When viewing data in Fuze View:

  • Click on a column header to sort data
  • Click the timeframe dropdown to change the timeframe of returned data
  • Click the Refresh icon to refresh data
  • Click the current time zone to change time zone of data displayed
  • Click on any detailed record to drill into the data
  • Click the Export as CSV button to export data to a CSV file that can then be found within the Export log
  • Click the More button to load more than 20 records
  • Click the Export Call Aggregates as CSV button to export a comprehensive CSV file
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