Fuze for Firefox Settings
Objective
Setting preferences in the Fuze for Firefox integration.
Applies To
- Fuze Apps
- Integrations
- Mozilla Firefox
Procedure
To access the Settings menu, open the Fuze for Firefox menu, and click Settings.
The Fuze for Firefox settings screen allows you to configure settings for the following:
- Click-to-call
- My Preferred Phone
- Home Country
- Disabled Domains
- Fuze Meeting
- Advanced Logging
Configure Click-to-Call
You can enable or disable the Fuze for Firefox Click-To-Call feature via the toggle switch that appears at the top of the Click to Call section.
When Click-To-Call is enabled, you can configure the features described in the following sections.
My Preferred Phone
It is the device used to place calls when you use Click-To-Call.
If you have multiple devices configured to work with Fuze, you can select the phone (device) and number you want to use.
This setting configures your primary Fuze preferred device. As such, the device you select via this setting will be used for click-to-call from other Fuze apps (including Fuze Desktop or Fuze for Salesforce).
Home Country
The home country setting allows you to automatically apply your country code when you use click-to-call on web pages that do not include a country code before phone numbers.
If there is a problem connecting, the number may not include the country code. In that case, copy and paste the phone number you’re trying to call into the number field on the Fuze for Firefox dial pad. Then, add the country code that can be found on this menu (e.g., if you find that a number you’re trying to reach in Algeria isn't working, paste it into the number field of the Fuze for Firefox dial pad, then add +213).
Disabled Domains
When you add a domain (website url) to the Disabled Domains list, click-to-call is disabled (and the Fuze logo will no longer appear next to phone numbers) on that web page and its corresponding sub-pages.
To add a site to the Disabled Domains list, navigate to the Disabled Domains section of the Fuze for Firefox settings, enter the website URL, and click Disable.
If you open the Disabled Domains settings when you’re currently on the website you want to disable, the domain field automatically populates with the web page that is currently in your browser.
Fuze Meeting Settings
In the Fuze Meeting settings section, you can enable or disable the Fuze Meeting feature for Google Calendar.
When enabled, you can add and schedule meetings right from Google Calendar via the button in the Event Details screen.
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You can also set the date format that's included in Fuze Meetings you add to Google Calendar invites by clicking, selecting a format from the drop-down list, and clicking Save.
Advanced Logging Settings
If you click More Settings, the Advanced Logging settings section appears.
If you are experiencing issues with Fuze for Firefox, you can enable this setting to log additional information about Fuze for Firefox activity. It will enable Fuze support teams to better understand the source of issues you may be experiencing.
