Call Me Disabled for Certain Countries

Question

Why can't I call in to a Fuze Meeting using the Call Me option from certain country codes?

Applies To

• Fuze Meetings
• Call Me
• International Numbers

Answer

As of August 25, 2021, Fuze has disabled the ability to use the Call Me feature for the following country codes:

• 212 - Morocco
• 216 - Tunisia
• 226 - Burkina Faso
• 235 - Chad
• 242 - Congo

Users attempting to use the Call Me feature for these affected country codes should either use the dial-in feature, or their computer's audio to join a meeting. Refer to Recommended Methods for Joining Fuze Meeting Audio for additional options to join a meeting.

Fuze will display a notification message when the Call Me feature fails to connect or is blocked.

When initially trying to connect via Call Me, the following notification is displayed.

If Call Me fails or Fuze has restricted dialing to the requested phone number, the following notification is displayed.