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8x8 Support

How to Select a Preferred Timezone for Communication on 8x8 Support Cases


How to select a preferred timezone for communication on 8x8 support cases.

Applies To

  • Case Creation
  • 8x8 Technical Support
  • 8x8 Support Portal (My 8x8)


When creating a new case, under 'Additional Information' go to 'Timezone to Contact' and select the timezone during which you wished to be contacted.


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