How do I change my 8x8 Contact Center Chat notification preferences?
Objective
To change 8x8 Contact Center Chat notification preferences. You can change the preferences of the message, sound, and browser notifications.
Applies To
- 8x8 Contact Center
- 8x8 Agent Workspace
Procedure
- Log in to Agent Workspace.
- Click Menu > Profile.
- Under Personalization edit Chat Message Sound.
- Select a sound from the drop-down.
- Select to enable/disable chat browser notifications.
- Click Save.