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8x8 Virtual Office Desktop is not displaying
8x8 Support

8x8 Virtual Office Desktop is not displaying

Symptom

8x8 Virtual Office Desktop is working in the background but not displaying on the screen.

Applies To

  • Virtual Office Desktop 6.0 +(VOD)
  • Windows Operating System

Resolution

Go to Windows Task Manager and end the 8x8 app sessions from the list.

  1. Do a right click on the taskbar and go to the task manager

    task manager.PNG
     
  2. Click on the main 8x8 Virtual Office task and do a right click which will open a list of options, from there select End task

    session end.PNG
  3. Re-Launch the 8x8 app and it should display on your screen 

Cause

Possible the end user could be using multiple monitors and he could have moved the 8x8 app on different monitor screen but now he could be disconnected with those monitors screen, therefore, this issue could be causing.   

 

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