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How to transfer anonymous calls on Virtual Office Desktop
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How to transfer anonymous calls on Virtual Office Desktop

Objective

Transfer anonymous calls on Virtual Office Desktop    

Applies To

Virtual Office Desktop (VOD)

Procedure

  1. Click the 3 dots button on the VOD call screen and select Add Call.

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  1. Select a user or input an external number that you want to transfer the call to and press the + symbol.

vod 2.png

  1. Whilst the call is connecting, Click the 3 dots button on the VOD call screen and select Merge Calls.

vod3.png

  1. This will now merge both calls together.

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  1. If you click the hang up button you will be given the choice to: End for all which will end the call for all the users involved or  Let others continue which means the call will only be ended for yourself.

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