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Polycom VVX 150/201: How to setup Group Call Pickup
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Polycom VVX 150/201: How to setup Group Call Pickup


To setup a group call pickup shortcut when there is only two side buttons avaliable.

Applies To

  • Configuration Manager
  • VVX 150 & VVX 201 Polycom Phones


Make sure you have a Group Call Pickup created.

With adding the Group Call Pick-Up manually on the phone this will only act as a speed dial and will not give you a flashing indicator.
  1. Log in to Virtual Office Configuration Manager.
  2. Click Users.
  3. Select the User which you want to apply the procedure to.
  4. Edit User by selecting the pencil button.
  5. Scroll down to Voice Basic Settings.
  6. Select the Line Key Configuration.
  7. Remove the 2nd Line Extension.
  8. Select Save.
  9. Reboot the phone.
  10. On the left-hand side of the phone screen, hold the key below 1st Line Extension (2nd button).
  11. Add the below details as needed.
    • First Name: Group Call Pickup Name 
    • Last Name: (optional)
    • Number: *66[Group Call Pickup Extension]
  12. Select Save.
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