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How ring groups notify users even if they are busy
8x8 Support

How ring groups notify users even if they are busy

Objective

To enable/disable the call waiting notification to Virtual Office members from a Ring Group even if they are busy.

Applies To

Configuration Manager Ring Groups

Procedure

  1. If the extension has call waiting enabled and if the option is disabled within ring group for Notify members even if busy, it does not notify to the user for another incoming call.

Ring group call waiting disabled.PNG    

2. If the extension has call waiting disabled and if the option is enabled within ring group for Notify members even if busy, it does not notify to the user for another incoming call 

ring group call waiting enabled.PNG

3.If this option is enabled within the ring group to notify the user for another incoming call even when the user is busy if user extension also has call waiting enabled then another incoming call will be notified to the user. 

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