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How many active VCC agent seats for a tenant?
8x8 Support

How many active VCC agent seats for a tenant?

Objective

Determine how many active VCC agent seats for a tenant.

Applies To

Virtual Contact Center

Procedure

If you have administrator level access to the Virtual Office Account Manager, you can go to the Billing > View Statements to confirm the quantity of VCC agent seats. Virtual Office and VCC customers will be able to view a consolidated bill for both 8x8 products. You can purchase additional VCC seats via your 8x8 Account Manager. 

 

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