Skip to main content
How do I get device information and passwords in Virtual Office Configuration Manager?
8x8 Support Knowledge Base

How do I get device information and passwords in Virtual Office Configuration Manager?

Note: To get device information in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.

In Virtual Office Configuration Manager, account admins can view the device model, MAC ID, and MAC password by following the steps below.

Note: The following requires that your devices are activated.

  • Device Model
  • MAC ID
  • MAC Password - Required to access advanced settings and the device's web interface.

To get device information and passwords in VO Configuration Manager

  1. Go to Devices.
  2. Click View Device Report to the right of your selected device. Here you will be able to see the Device ModelMAC ID, and MAC password (Device Admin Password).
    CM- Device Report-532x59.png