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What is a User Profile and what can I do with it? (Virtual Office Configuration Manager)
8x8 Support Knowledge Base

What is a User Profile and what can I do with it? (Virtual Office Configuration Manager)

Note: To learn how to create User Profiles in Account Manager, the legacy version of Virtual Office Configuration Manager, click here.

The User Profile is the page where phone extensions and privileges are assigned that enable you to use 8x8 phone services. Required User Profile fields include nameusername, and email address. Password reset notifications are sent via email, so it’s important to keep email addresses current.

A single User Profile can be assigned to multiple extensions or features. Click to learn how to create a User Profile

To view User Profiles in VO Configuration Manager

  1. Log in to VO Configuration Manager.
  2. Click Users.
  3. You will be taken to the Users screen where you can view all the User Profiles.

To edit a User Profile

  1. Log in to VO Configuration Manager.
  2. Click Users.
  3. Click More Options (three dots).
  4. Select Edit in the pop-up menu.
  5. Make your desired changes.
  6. Click Save.