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8x8 Web Dialer extension no longer supported by Safari 12
8x8 Support Knowledge Base

8x8 Web Dialer extension no longer supported by Safari 12

Symptom

Users attempting to download the latest Web Dialer extension for Safari 12 receive pop-out message stating that the "8x8 Web Dialer" is no longer supported.

Screen Shot 2018-09-26 at 11.51.28 AM.png

Applies To

This issue applies to all Mac users who are using the latest version of Safari v12.

Resolution

Currently the only solution is a work-around to have MAC users use Chrome for Mac and install the 8x8 Web Dialer extension from the Chrome Web Store.

Cause

Apple has revealed that Safari 12 blocks support for legacy Safari extensions that come from outside the Safari Extensions Gallery.

 

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