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Changing Analog Voice Line to Analog Fax Line in Configuration Manager
8x8 Support

Changing Analog Voice Line to Analog Fax Line in Configuration Manager

Objective

Changing Analog Voice Line to Analog Fax Line in Configuration Manager

Applies To

  • Configuration Manager

Procedure

  1. Log-in Configuration Manager (CM) with admin account
  2. Go to "Users" page
  3. Edit the user in scope
  4. Go to "Services and permissions" section
  5. Remove the assigned service (e.g. X Series - X2 - V0SVC0216-02-US)
  6. Click on "Save"
  7. Go to "Service and permissions" section again and select the same service
  8. Go to "Voice basic settings" - select "Analog fax device" from "Device model" drop-down list - select ATA terminal - Activate the device via either MAC address or Activation code
  9. Save the user's settings

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