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Change FTP Password in Virtual Contact Center
8x8 Support

Change FTP Password in Virtual Contact Center

Objective

To change the FTP password in Virtual Contact Center (VCC) Configuration Manager.

Applies To

  • Virtual Contact Center Configuration Manager
  • Admin
  • FTP Call Recording

Procedure

Only the Primary Admin can edit/change the FTP password.

  1. Log in to VCC Configuration Manager
  2. Click Home.
  3. Select the Profile tab.
  4. Enter new FTP and reenter the administrator passwords.
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  5. Click Save. 

 

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