Skip to main content
How do I change the date format for 8x8 Contact Center Reports?
8x8 Support

How do I change the date format for 8x8 Contact Center Reports?

Objective

Changing the date format which is displayed when running reports from 8x8 Contact Center Historical Reports.

Applies To

  • 8x8 Contact Center
  • 8x8 Agent Console
  • Reports
  • Date Format

Procedure

  1. Log into 8x8 Contact Center Agent Console.
  2. Click on the Menu button clipboard_eab8105ed4cf9b71bf3328f3825fad87b.png in the top left-hand corner.
  3. Click Profile.
    clipboard_ef02397e5dd2930d4e34ef3c0bf719d06.png
  4. Under Personalization, you should see the Date Format option.
  5. Click on the drop down box which will show you all date formats available.

    clipboard_e6199e85a637d427cddcf66a281a5447a.png
     
  6. Once the date format has been selected, press Save.