Skip to main content
Transferring a Virtual Office Mobile App call directly to your cell phone
8x8 Support

Transferring a Virtual Office Mobile App call directly to your cell phone

Objective

Manually transfer a call in progress from the Virtual Office Mobile app to your cell phone if you are experiencing less reliable Wi-Fi/data coverage.

Applies To

Virtual Office Mobile

Procedure

Transfer the call to your cell phone from Virtual Office Mobile

  1. While on a call in Virtual Office Mobile, inform the person on the other end that they will be placed on a brief hold.
  2. Tap the Transfer button on the mobile app. (The other party is placed on hold.)

    Transfer Button-300x475.jpg

     
  3. Tap the Dial Pad.

    VOM - Dialpad Icon-300x471.jpg
     
  4. Enter your cell phone number and tap Call.
  5. Answer the call that comes in to your cell phone to rejoin the conversation.

Additional Information

To automatically move VO Mobile calls from shaky data connections over to your cellular phone service, enable the VO Mobile app's Cellular Assist option.