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How do I create a temporary schedule in my Auto-Attendant?
8x8 Support

How do I create a temporary schedule in my Auto-Attendant?

Objective

To learn how to set exceptions on an Auto Attendant.

Note: Exceptions are a one time change that overrides the regular business hours, for that particular date.

Applies To

  • Virtual Office Configuration Manager
  • Auto Attendant
  • Exceptions

Procedure

  1. Log in to Virtual Office Configuration Manager.
  2. Click Auto Attendants.
  3. If you have not yet created a schedule, click Create a schedule.
  4. After setting up a schedule, you should see an option to create an exception at the bottom of the schedule window.
  5. Click +Add an exception. You will see a new box that opens, and this allows for new input.
    clipboard_ef08a9dd5ae48e1307f0f189a48f61398.png
  6. Enter a name (e.g., Company Picnic), set the date, select the appropriate Open/Closed status, and set the desired hours.
  7. Save your created Exception.