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How do I create a Call Queue?
8x8 Support

How do I create a Call Queue?

Objective

To create a Call Queue in Configuration Manager.

Applies To

  • Configuration Manager
  • Call Queues

Procedure

  1. Log in to Configuration Manager
  2. Click Call Queues.
    2019-08-19_14-22-37.png
  3. Click Create Call Queue.
    2019-02-07_11-22-23.png

    Note: If you have not created a Call Queue before, click Create Call Queue in the middle of the page.
    2019-02-07_11-17-17.png
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