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How to Provision Obihai ATA (OBi300 and OBi508) Adapter
8x8 Support

How to Provision Obihai ATA (OBi300 and OBi508) Adapter

Objective

Provision your Obihai ATA for 8x8 services

obi300-angle-650x500-enus.pngobi508-front-650x500-enus.png

Applies To 

  • Obihai ATA (OBi300/OBi508) 

Procedure 

Reset the Obihai ATA to Factory Defaults

  1. Connect your device using the ports on the back panel. You will need either an analog phone or a fax machine with an analog phone to get the device's IP address using the phone port.
  2. Using a connected analog phone, dial * * * # to access the device's IVR menu. Note: After provisioning, dial * * * * # to access the device's IVR menu.
  3. Press 1 to retrieve the device's IP address.
  4. In a web browser on a computer on the same network as the phone, browse to the device's IP address.
  5. Log in using the following credentials. Note: After provisioning, use the MAC password to log in to the web GUI.
    • Username: admin
    • Password: admin

On factory resetting the Obi300, you will not be able to access the web GUI until you enable it from the IVR.

Enable the Web GUI

  1. Dial ***0 from the phone.
  2. Enter 30#.
  3. Press 1 to Enter a New Value.
  4. Press 1# to Enable.
  5. Press 1 to Save.
  6. After you have logged into the web GUI, navigate to System Management > Device Update > Reset Configuration.

    obi300_reset.GIF
  7. Click Reset allow the device to reboot.

Note: For the OBi508, please check Router Configuration and Voice Configuration options then click on Reset

Check Firmware Version

  1. In a web browser on a computer on the same network as the phone, browse to the device's IP address.
  2. Log in using the following credentials. Note: After provisioning, use the MAC password to log in to the web GUI.
    • Username: admin
    • Password: admin
  3. After you have logged into the web GUI, navigate to Status > System Status.
  4. Under Product Information, locate the Software Version.
  5. If the firmware version listed is version: 
    3.2.3 (Build: 6768) for 1 port OBi 300
    4.0.5 (Build: 5980) for 8 port OBi 508
  6. Proceed to the steps to manually provision the Obihai ATA into production.
  7. If the firmware version listed is not up to date, please upgrade the firmware before moving on to manually provisioning the device.

Upgrade Firmware (If Needed)

  1. If a firmware upgrade is needed, download the appropriate firmware version: Obi508 or Obi300.
  2. In a web browser on a computer on the same network as the phone, browse to the device's IP address.
  3. Log in using the following credentials. Note: After provisioning, use the MAC password to log in to the web GUI.
    • Username: admin
    • Password: admin
  4. After you have logged into the web GUI, navigate to System Management Device Update > Firmware Update.

obi300508_firmware.GIF

  1. Click Choose File and select the downloaded firmware file from your computer.
  2. Click Update.
  3. Allow the device to reboot.
  4. Proceed to the next section.

Manually Provision the Obihai ATA into Production

  1. In a web browser on a computer on the same network as the phone, browse to the device's IP address.
  2. Log in using the following credentials. Note: After provisioning, use the MAC password to log in to the web GUI.
    • Username: admin
    • Password: admin
  3. After you have logged into the web GUI, navigate to Status > System Status.
  4. Under Product Information, see what version - should be version 3.0.1 (Build: 5236) for 1 port, or 3.0.1 (Build: 5235) for 8 port.
  5.  Then go to System Management > Auto Provisioning > ITSP Provisioning > ConfigURL.
    obi300_provision.GIF
  6. Uncheck the Default box and enter Value or copy and paste the following Provisioning link: 
  7. Scroll down to very bottom of the page and click Submit.
  8. Then on the upper right, click Reboot.
  9. Allow several minutes for the device to reboot and connect to the 8x8 servers. When rebooting is complete, continue on to activate your Obihai ATA.