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Best Practice Not Changing Codecs in Teams Portal


Understanding best practices regarding changing Codecs in the Teams Portal.

Applies To

  • MS Teams


Maintaining the codec configuration in the Teams admin portal without making any alterations is crucial for preserving a high-quality and consistent communication experience. By adhering to this practice, you can ensure that your organization benefits from the full potential of Microsoft Teams, providing seamless and reliable communication for your users.

Additional Information

To allow the passage of all codecs, it is recommended to leave the override codecs field in the Teams admin portal blank.

When adding codecs in a particular sequence, it can potentially lead to issues, particularly you are utilizing multiple PBXs within the same account.

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