How to Change the Time Zone for Call Detail Records
Objective
To change the time zone that is used when viewing Call Detail Records.
Applies To
- Analytics for 8x8 Work
- Call Detail Records
Procedure
- Log in to Analytics for 8x8 Work.
- Click Call Report > Call Detail Records.
- Click on the timezone.
- Select the desired time zone.
Additional Information
Changing the Time Zone in the Call Detail Records portion of 8x8 Work Analytics will also change the Time Zone for the Company Summary(beta) and Extension Summary(beta) reports.
The Time Zone for other reports will not be affected.
If you are unable to change timezones, consult Why Can't I Change Time Zone in Analytics for 8x8 Work.