Caller ID on outbound calls shows as Anonymous or restricted despite caller ID being set to a specific telephone number in Configuration Manager and Virtual Office desktop application.
- Virtual Office Configuration Manager
- Virtual Office Desktop
- Toggling caller ID settings
- If issue still persists after toggling caller ID, please contact support team with 3-4 call examples in the following format.
- Time zone:
- Originating DID or Extension number:
- Destination DID or Extension number:
Toggling the caller ID often can sometimes cause the outbound Caller ID to 'stuck' in the system.