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8x8 Support

How to Set the Alert Time Between Each Ring Group Hop

Objective

To set the alert time between call hops in a Ring Group (length of time before it calls the next member of the Ring Group).

Applies To

  • Virtual Office
  • Configuration Manager

Procedure

  1. Log into Configuration Manager.
  2. Click Ring Groups.
  3. Select Basic Information.
  4. Scroll down to Total time to alert a member.
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  5. Enter the desired alert time between each hop (maximum is 180 seconds, or 3 minutes).