Ensure 8x8 Work for Mobile is updated to the latest version
- 8x8 Work for Mobile
- Uninstall any previous versions of the 8x8 Work for Mobile app.
- Open the Google Play (Android)/App Store (iOS) and search for the 8x8 Work for Mobile. Links can be found here.
- Download and install.
Occasionally the auto update feature will not install the update correctly which may cause issues. Uninstalling an reinstalling the app ensures that the latest version is installed.