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8x8 Support

How to Force Log Out an Agent


To force log out an agent, in the event that they have forgotten to do so themselves.

Applies To

  •  8x8 Agent Workspace


  1. Log in to 8x8 Agent Workspace as a Supervisor agent. 
  2. Select Menu > Monitoring, the Monitoring dialog opens. 
  3. Select the Agent Management tab
  4. Select the Monitor sub-tab
  5. Check the box Logged in, the logged in agents are displayed. 
  6. In the Action column, click the logout icon (looks like a door with an arrow pointing to the right).


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