- Contact Center
You can do this in multiple ways:
- As an Admin you can control campaigns via Configuration Manager
- As a Supervisor, you control campaigns via Monitoring on Agent Workspace
- As an API user, you can control campaigns via Dynamic Campaign API
- As an Admin you can configure the campaign with a Start Date and Time and an End Date and Time
Although not technically "Starting/Stopping" you can also set the Daily Call Start & End Time to follow a Schedule which will limit the periods that the campaign is actively making calls while running.