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8x8 Support

Agent Workspace Connection Closed Error in Salesforce Integration


When you have multiple Salesforce tabs open, you receive an error in Agent Workspace that reads, "Connection Closed."

Applies To

  • Agent Workspace
  • 8x8 Contact Center
  • Salesforce Integration


Close multiple tabs and use one Salesforce tab when using Agent Workspace.


Agent Workspace does not support multiple logins, so this results in a Connection Closed error when multiple Salesforce tabs are open.