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8x8 Support

How to Configure Netgear FVS336G Router for VoIP Service

To configure Netgear FVS336G Router for 8x8 Service, make sure that it is switched on and connected to the network. Learn how to configure ports here.
Important-Icon.png The purpose of this article is to provide a sample configuration. At the time of article creation, this device was in a known working state on the firmware used. 

Keep in mind different firmware versions will interact with hosted VoIP services in different ways. While this device may be fully functional on the tested and/or current firmware version, it is possible newer revisions will cause disruptions in service or make a device fully compliant with the required settings for hosted VoIP services where it was previously not.

Netgear FVS336G Router

netgear fvs.png

Administrative Information

  1. Make sure your router is powered on and connected to your network.
  2. In a browser on a computer on the same network as the router, navigate to the following IP address:
  3. Log in (default credentials shown below).
    • Username: admin
    • Password: password

Tested on firmware version 3.0.6-28.

Adding/editing 8x8 subnets is recommended when available. Please click here and review the Traffic Shaping and Specific Subnet/Port Configuration section. (Login required.)

Configure Ports

  1. Select Security > Services.
  2. Configure ports using the Add Custom Service section at the bottom of the screen.
  3. Click Add when you are done configuring the settings for each port.
    netgear fvs services.png

Set LAN to WAN Rules

  1. Go to Security > Firewall > LAN WAN Rules.
  2. Create rules for Outbound Services by clicking Add under the Outbound Services section. Use the values below to configure the settings for each rule.
    netgear fvs band.png

Disable SIP-ALG

  1. Go to Security > Firewall > Advanced.
  2. Disable SIP-ALG by unchecking the box next to Enable SIP-ALG
  3. Click Apply.
    netgear fvs alg.png

QoS Configuration

  1. Go to Security > Bandwidth Profile.
  2. Add the VOIP bandwidth profile below and modify accordingly (available bandwidth will vary).
    netgear fvs firewall.png
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