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8x8 Support

Yealink Phone Display Says Network Unavailable


The Yealink phone displays Network Unavailable. There is no dial tone, and you are unable to make or receive calls.

Applies To

  • Yealink


  • Ensure that the Ethernet cable is completely plugged into the Internet port on the phone and that the Ethernet cable is not loose.
  • Ensure that the switch or hub in your network is operational.
  • Contact your system administrator for more information on properly connecting to your network.


The phone is unable to connect to the network, likely due to cabling or equipment issues.

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