Skip to main content
How to Access Voicemail from an Outside Line
8x8 Support

How to Access Voicemail from an Outside Line

Important: Due to potential security risks, access to voicemail from an external (non-8x8) number is restricted. If you would like to request that this feature be enabled on your 8x8 service, please create a case with 8x8 Technical Support. Once enabled, this feature will be available to all users in all locations on your 8x8 service.

Objective 

Accessing voicemail from an external line.

Applies To 

  • Voicemail 

Procedure 

  1. Once this feature is enabled, you can access your 8x8 voicemail from an external line by dialing your 8x8 phone number.
  2. During the greeting, press #.
  3. Enter your voicemail password and press # again.
  4. To return to the main menu at any time, press *.

Additional Information 

Voicemail can be accessed with the Virtual Office Mobile app for iOS and Android and desk phone

  • Was this article helpful?